Prime Gaming Support
"Oh No!" Error Message When I Sign up for Prime Gaming
If you see "Oh No!" messaging or have trouble using your Prime Gaming benefits, common causes are signing up from unsupported locations or payment method issues.
Confirm that:
You are located in an eligible country or territory.
You are not using a VPN.
Your country settings are correct.
The card number entered is correct. Check out your payment method settings.
You have sufficient funds to pass a temporary authorization charge.
The billing address and zip code for your card matches what is registered with your card issuer. Check out your payment method settings.
Your card issuer is not blocking temporary authorization transactions.
If you're not located in an eligible country or territory, but signed up for an Amazon Prime or Prime Video membership, cancel the membership.
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