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Technical: Frame Rate and Performance Issues

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Frame Rate and Performance Issues

If you continue to experience frame rate and performance issues after trying all the troubleshooting steps, please contact customer support and provide as much detail as possible regarding your issue.

Important

Depending on the type of issue, our customer support agents may not be able to resolve it if it's an issue with your console. You will want to reach out to customer support for Xbox or PlayStation if you continue to experience those issues.

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