Lost Ark Support

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Known Issues
A list of current known game issues we are investigating and working to resolve. We appreciate your patience and understanding.

Last Updated: December 19, 2024

Winter Soloist Monthly Update (12/18)

  • There is missing Spanish VO during the cinematic of quest "Shining the Endless Light".

  • The end date displayed for the Daily Login Rewards track is incorrect, and should be 1/22.

  • Characters transferred from Ignite servers that are utilizing the Rising Express skill presets are unable to properly use skills. While this will be fixed in a future update, it can be fixed now by manually resetting the skill presets on the character.

Crystalline Aura Plus

  • When you purchase the Crystalline Aura Plus subscription, you will automatically get the consumables, but the effect is not auto-applied.

    • Try switching characters or servers for it to take effect.

Errors

  • Some players may be receiving EAC related connection errors.

    • Our teams are investigating this issue further.

Events

  • The Event NPC will no longer have event rewards for sale but will still remain standing there.

    • All event rewards can now be purchased through the UI in the upper right hand corner.

Intentional Changes

Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.