
Lost Ark Support
Prohibited Activities
The following activities are not permitted and will result in penalties:
Promoting bussing services in Party Finder
Advertising paid services through Area Chat or other chat channels
Offering piloting services
Note: As lobby spam is reviewed, players may be penalized after the offending lobby is no longer active.
Penalty Structure
Violations of Party Finder policies will result in the following penalties:
First offense: 1-day suspension
Subsequent offenses:
Week-long suspension
Month-long suspension
Further penalties for continued violations
Important: Creating alternative accounts to circumvent penalties will result in additional account actions. Players may appeal penalties by providing appropriate evidence.
Bussing Policy Information
Players should be aware of the following regarding bussing activities:
All bussing activities are conducted "at your own risk"
Accepting items from other players may result in penalties if linked to:
RMT (Real Money Trading)
Bot-generated gold
Other illicit activities
Reporting Violations
To maintain the integrity of the Party Finder system:
Use the in-game reporting system for suspicious Party Finder listings
Include as much detail as possible in your report
Do not engage with suspicious listings
If you're experiencing issues with Party Finder violations or need to appeal a penalty, please contact customer support with details about your situation or go to the Appeal a Penalty support page.