End unused or unwanted Amazon Prime or Prime Video memberships.

Go to Prime Gaming settings. Select the Manage button to go to the Amazon or Prime Video website and manage your subscription. For Amazon Prime memberships: Select Manage Membership. Select Update, cancel and more, and then End membership. For Prime Video memberships: Go to Your Account, and look for the Your Membership section. Select End Membership, and then confirm. For more information, check out: What is Prime Gaming? Prime Gaming Website

If you see "Oh No!" messaging or have trouble using your Prime Gaming benefits, common causes are signing up from unsupported locations or payment method issues.

Confirm that: You are located in an eligible country or territory. You are not using a VPN. Your country settings are correct. The card number entered is correct. Check out your payment method settings. You have sufficient funds to pass a temporary authorization charge. The billing address and zip code for your card matches what is registered with your card issuer. Check out your payment method settings. Your card issuer is not blocking temporary authorization transactions. If you're not located in an eligible country or territory, but signed up for an Amazon Prime or Prime Video membership, cancel the membership. Related Help Topics Countries & Territories Eligible for Prime Gaming Change Your Amazon Account Country Change Language Settings Cancel Your Amazon Prime Membership Why Does My Card Show a Pending Charge from Amazon? Prime Gaming Website