Check out our New World: Aeternum Known Issues support article to view a list of currently known issues. We appreciate your patience as we work towards resolving those issues.
New World: Aeternum Support
Parental controls can be modified at the platform level (Steam, Xbox, PlayStation) and at the game level through Amazon Games iD after linking your Amazon Games iD account.
View the section below to learn more about utilizing parental controls.
Amazon Games iD offers a variety of parental controls with customizable settings to meet your or your child's specific digital gaming needs.
A default preset of recommended settings based upon the account's date of birth is also provided, which is helpful to use as a starting point.
View our Amazon Games iD Help Center for a full list of privacy settings you can modify and for any assistance you may need setting them up.
You can use Steam's Family View feature to limit an account's access to certain features such as in-game purchases from the Steam store.
View this Steam support article for more information about parental control options available through Steam.
Xbox parental controls includes a family settings app where you can manage your child's spending, monitor their screen time, and more.
View this Xbox support article for more information about parental control options available through Xbox.
PlayStation parental controls allows you to set age restrictions, manage your child's playtime, control messaging and content sharing, and more.
View this PlayStation support article for more information about parental control options available through PlayStation.
Important
For any parental controls issues on the platform level, please reach out to customer support for that company. Our agents cannot assist with those inquiries.
For any parental control inquiries regarding Amazon Games iD, please view our Amazon Games iD Help Center for assistance.