Check out our New World: Aeternum Known Issues support article to view a list of currently known issues. We appreciate your patience as we work towards resolving those issues.

New World: Aeternum Support

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Supported Regions
New World: Aeternum is only available in certain regions. Please view the below information to see if the region you reside in is eligible on your platform of choice.

New World: Aeternum is only available in certain regions and can differ depending on the platform you're playing on.

Steam

North America

• Canada

• United States of America

Europe

• Åland Islands

• Albania

• Andorra

• Austria

• Azerbaijan

• Belgium

• Bosnia and Herzegovina

• Bulgaria

• Croatia

• Cyprus

• Czechia

• Denmark

• Estonia

• Faroe Islands

• Finland

• France

• Georgia

• Germany

• Gibraltar

• Greece

• Guernsey

• Hungary

• Iceland

• Ireland

• Isle of Man

• Italy

• Jersey

• Kazakhstan

• Latvia

• Liechtenstein

• Lithuania

• Luxembourg

• Malta

• Moldova, Republic of

• Monaco

• Montenegro

• Netherlands

• North Macedonia

• Norway

• Poland

• Portugal

• Romania

• San Marino

• Serbia

• Slovakia

• Slovenia

• Spain

• Svalbard and Jan Mayen

• Sweden

• Switzerland

• Turkey

• Ukraine

• United Kingdom

Central America & the Caribbean

• Antigua and Barbuda

• Aruba

• Bahamas

• Barbados

• Belize

• Bonaire, Sint Eustatius and Saba

• British Virgin Islands

• Cayman Islands

• Costa Rica

• Cuba

• Curaçao

• Dominica

• Dominican Republic

• El Salvador

• Grenada

• Guatemala

• Haiti

• Honduras

• Jamaica

• Martinique

• Mexico

• Montserrat

• Nicaragua

• Panama

• Puerto Rico

• Saint Barthélemy

• Saint Kitts and Nevis

• Saint Lucia

• Saint Martin (French part)

• Saint Vincent and the Grenadines

• Sint Maarten (Dutch part)

• Trinidad and Tobago

• Turks and Caicos Islands

• Virgin Islands (U.S.)

South America

• Argentina

• Bolivia

• Brazil

• Chile

• Colombia

• Ecuador

• Falkland Islands (Malvinas)

• French Guiana

• Guyana

• Paraguay

• Peru

• South Georgia and the South Sandwich Islands

• Suriname

• Uruguay

• Venezuela

Oceania

• American Samoa

• Australia

• Christmas Island

• Cocos (Keeling) Islands

• Cook Islands

• Fiji

• French Polynesia

• Guam

• Heard Island and McDonald Islands

• Kiribati

• Marshall Islands

• Micronesia

• Nauru

• New Caledonia

• New Zealand

• Niue

• Norfolk Island

• Northern Mariana Islands

• Palau

• Papua New Guinea

• Pitcairn

• Samoa

• Solomon Islands

• Tokelau

• Tonga

• Tuvalu

• Vanuatu

• Wallis and Futuna

East Asia

• Brunei Darussalam

• Cambodia

• China

• Hong Kong

• Indonesia

• Japan

• Korea

• Lao PDR

• Macao

• Malaysia

• Mongolia

• Myanmar

• Philippines

• Singapore

• Taiwan

• Thailand

• Timor-Leste

• Vietnam

Xbox

North America

• Canada

• United States

• Bermuda

• Greenland

• Guam

• Northern Mariana Islands

• Puerto Rico

• U.S. Virgin Islands

Europe

• Åland Islands

• Albania

• Andorra

• Austria

• Belgium

• Bosnia and Herzegovina

• Bulgaria

• Croatia

• Cyprus

• Czechia

• Denmark

• Estonia

• Faroe Islands

• Finland

• France

• Germany

• Gibraltar

• Greece

• Guernsey

• Hungary

• Iceland

• Ireland

• Isle of Man

• Italy

• Jersey

• Latvia

• Liechtenstein

• Lithuania

• Luxembourg

• Malta

• Monaco

• Montenegro

• Netherlands

• North Macedonia

• Norway

• Poland

• Portugal

• Romania

• San Marino

• Serbia

• Slovakia

• Slovenia

• Spain

• Sweden

• Switzerland

• Ukraine

• United Kingdom

• Vatican City

Central America & the Caribbean

• Anguilla

• Antigua and Barbuda

• Aruba

• Bahamas

• Barbados

• Belize

• Bonaire

• British Virgin Islands

• Cayman Islands

• Costa Rica

• Cuba

• Curaçao

• Dominica

• Dominican Republic

• El Salvador

• Grenada

• Guadeloupe

• Guatemala

• Haiti

• Honduras

• Jamaica

• Martinique

• Mexico

• Montserrat

• Nicaragua

• Panama

• Saint Barthélemy

• Saint Kitts and Nevis

• Saint Lucia

• Saint Martin

• Saint Vincent and the Grenadines

• Sint Maarten

• Trinidad and Tobago

• Turks and Caicos Islands

South America

• Argentina

• Bolivia

• Brazil

• Chile

• Colombia

• Ecuador

• Falkland Islands

• French Guiana

• Guyana

• Paraguay

• Peru

• South Georgia and the South Sandwich Islands

• Suriname

• Uruguay

• Venezuela

Oceania

• American Samoa

• Australia

• Christmas Island

• Cocos (Keeling) Islands

• Cook Islands

• Fiji

• French Polynesia

• Guam

• Heard Island and McDonald Islands

• Kiribati

• Marshall Islands

• Micronesia

• Nauru

• New Caledonia

• New Zealand

• Niue

• Norfolk Island

• Northern Mariana Islands

• Palau

• Papua New Guinea

• Pitcairn Islands

• Samoa

• Solomon Islands

• Tokelau

• Tonga

• Tuvalu

• U.S. Outlying Islands

• Vanuatu

• Wallis and Futuna

East Asia

• Macao

• Mongolia

South Asia

• Afghanistan

• Bangladesh

• Bhutan

• India

• Iran

• Maldives

• Nepal

• Pakistan

• Sri Lanka

Southeast Asia

• Brunei

• Cambodia

• East Timor

• Indonesia

• Laos

• Malaysia

• Myanmar

• Philippines

• Singapore

• Thailand

• Vietnam

Africa

• Algeria

• Angola

• Benin

• Botswana

• Burkina Faso

• Burundi

• Cabo Verde

• Cameroon

• Central African Republic

• Chad

• Comoros

• Congo

• Côte d'Ivoire

• Djibouti

• Egypt

• Equatorial Guinea

• Eritrea

• Eswatini

• Ethiopia

• Gabon

• Gambia

• Ghana

• Guinea

• Guinea-Bissau

• Kenya

• Lesotho

• Liberia

• Libya

• Madagascar

• Malawi

• Mali

• Mauritania

• Mauritius

• Mayotte

• Morocco

• Mozambique

• Namibia

• Niger

• Nigeria

• Réunion

• Rwanda

• Saint Helena

• Sao Tome and Principe

• Senegal

• Seychelles

• Sierra Leone

• Somalia

• South Africa

• South Sudan

• Sudan

• Tanzania

• Togo

• Tunisia

• Uganda

• Western Sahara

• Zambia

• Zimbabwe

Antarctic

• Antarctica

• Bouvet Island

• French Southern Territories

• Heard Island and McDonald Islands

Middle East

• Armenia

• Azerbaijan

• Bahrain

• Georgia

• Iran

• Iraq

• Israel

• Jordan

• Kazakhstan

• Kuwait

• Kyrgyzstan

• Lebanon

• Oman

• Palestinian Territories

• Qatar

• Saudi Arabia

• Syria

• Tajikistan

• Turkey

• Turkmenistan

• United Arab Emirates

• Uzbekistan

• Yemen

PlayStation

North America

• Canada

• United States of America

Europe

• Austria

• Belgium

• Bulgaria

• Croatia

• Cyprus

• Czech Republic

• Denmark

• Finland

• France

• Germany

• Greece

• Hungary

• Iceland

• Ireland

• Italy

• Luxembourg

• Malta

• Netherlands

• Norway

• Poland

• Portugal

• Romania

• Slovakia

• Slovenia

• Spain

• Sweden

• Switzerland

• Türkiye

• Ukraine

• United Kingdom

Central America & the Caribbean

• Costa Rica

• El Salvador

• Guatemala

• Honduras

• Nicaragua

• Panama

South America

• Argentina

• Bolivia

• Brazil

• Chile

• Colombia

• Ecuador

• Paraguay

• Peru

Oceania

• Australia

• New Zealand

Southeast Asia

• India

• Indonesia

• Malaysia

• Singapore

• Thailand

Africa

• South Africa

Middle East

• Bahrain

• Israel

• Kuwait

• Lebanon

• Oman

• Qatar

• Saudi Arabia

• United Arab Emirates

If you're playing in a supported region on the platform you play on and are unable to access the game, please reach out to customer support.