Check out our THRONE AND LIBERTY Known Issues support article to view a list of currently known issues. We appreciate your patience as we work towards resolving those issues.

THRONE AND LIBERTY Support

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Known Issues
A list of current known game issues we are investigating and working to resolve. We appreciate your patience and understanding.

Last Updated: December 3, 2024

Events & Missions

  • We are continuing work to resolve an issue that's causing no loot to drop from Arch Bosses. Unfortunately, this issue will remain present for the upcoming Tevent boss encounter. Participants will still receive participation rewards as expected. Once the issue is resolved, we will reschedule the impacted Arch Boss encounters to give players the proper chance to acquire loot as intended. Thank you for your patience.

  • When claiming rewards after completing a 2-Star dungeon, the 1-Star Dimensional Contract Token icon is displayed instead of the 2-Star icon. Note that the 2-Star Dimensional Contract Tokens are still the currency used to obtain rewards.

  • Boonstone and Riftstone portals are not spawning during interserver events.

  • Players are currently able to access areas beneath Stonegard Castle during siege events.

  • Interserver guild battle schedules are incorrectly aligned in regions affected by Daylight Saving Time.

  • Audio is missing from most of the Calanthia tutorial fight cutscene.

  • Part of the previously accessible area on the 5F of Syleus's Abyss is blocked off by a blue wall

Server Transfer

  • Early Access (EA) to Current Release (CR) world transfers, and visa versa, are not available at this time. Players currently can only transfer from EA -> EA, or CR -> CR worlds.

  • The Server Transfer Ticket within the Shop has placeholder text shown for its description within the Shop on consoles

  • The first attempt to enter a server with a character after transferring regions from within a queue will fail.

    • The 2nd attempt will succeed.

  • Altered profile photos reset after transferring servers.

Easy Anti-Cheat

  • If you are on a Windows PC and encounter the error “Easy Anti-Cheat (47)”, which kicks you out of THRONE AND LIBERTY and prevents logging in, please follow the steps in our Easy Anti-Cheat support article.

Controller

  • PlayStation 5 controllers are not providing vibration feedback during gameplay.

Character

  • Character Cards and Character Info menus are not displaying weapon class names.

  • Logging out while in a Dash Morph while in tight spaces will sometimes cause your character to be stuck in a wall upon logging back in.

    • Use the "/escape" chat command if this occurs.

Character Customization

  • QR Code for Easy Face Maker.

    • Can display a "403 Forbidden" error if the aspect ratio is not 1:1.

UI

  • Guild level display is showing incorrect values, with level 30 guilds appearing as level 20. This is a visual issue only and does not affect guild benefits or rewards.

  • Chat messages containing Co-Op Dungeon links are difficult to read due to black text coloring.

  • Solisium Sages: Sprout/Sage icon positions occasionally do not update on the minimap/overlap map until opening then closing the fullscreen map

  • The Coral Merlapin and Puddle Merlapin Swim Morphs cannot be previewed from within the Morphs menu

  • The shader compilation may sometimes get stuck at 0% or not progress.

    • To resolve this, go into the Settings and change 'Shader Preloading' to 'Low' and then restart the game.

  • Some textures may be corrupt if using an Intel Arc GPU.

  • After enabling the Intel XeSS option and changing the Shading Quality to Epic, bright flashes of light will sometimes appear on objects throughout Solisium.

Audio

  • Throughout your journey in Solisium you may encounter some missing voice lines from various NPCs in English. Subtitles are not impacted, so you won't be missing out on an critical details during your adventures.

    • We are aware of the issue and will work on updating as soon as possible.

  • Selecting the KR VO option will cause a Korean song to play while viewing the game credits. However, selecting any other VO language will play an instrumental song.

Social

  • Profile images will not load in chat or in the top-left of the HUD.

Gameplay Tips

We've created a Gameplay Tips support article to help with commonly misunderstood systems or mechanics.

Intentional Changes

Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.