Check out our New World: Aeternum Known Issues support article to view a list of currently known issues. We appreciate your patience as we work towards resolving those issues.
New World: Aeternum Support
It is important to keep your account secure to help prevent bad actors from gaining access to your account and causing disruptions to your gameplay experience.
Review the tips below to help secure your account.
Enable Steam Guard two-factor authentication to increase the security of your account.
Verify your email address with Steam.
View this Steam support article for more information and troubleshooting.
Update the security info for your email address.
Protect your profile on consoles where it's been saved.
Add security info to your Microsoft account.
View this Xbox support article for more information and account security tips.
Add a passkey to your account.
Set up 'Require Password at Checkout'.
Set up 'Require passcode at log-in"
Never share your account details.
View this PlayStation support article for more information and account security tips.
Use a secure email address and password.
Utilize Two-Step Verification.
Avoid using 'Keep Me Signed In' on public devices.
Untrust browsers and apps.
View our Amazon Games iD Help Center for more information and account security tips.