Check out our THRONE AND LIBERTY Known Issues support article to view a list of currently known issues. We appreciate your patience as we work towards resolving those issues.
THRONE AND LIBERTY Support
Last Updated: January 9, 2024
Recent Additions
Players may experience issues with the "interact" function not working with in-game elements.
Temporary workaround: Try performing any character animation (morph, dodge, roll, etc.) to restore functionality.
On January 8 (10:00 - 10:30 PM PT), some players converted their Star Points to Recovery Crystals before the Star Tree Pass extension was announced. We are reviewing compensation options for players who made this conversion without knowing the Pass would be extended.
The Gate of Infinity ranking reward cannot be claimed while using a controller.
Occasionally NPC's and objects cannot be interacted with after watching a cinematic in-full without skipping it.
The Precious Blessing Pouches available in the Ornate Coin shop do not include Spears.
The "Auto-Move within Range to Use Beneficial Skills" setting does not work when using various single target support skills.
The Provoking Roar specialization on the Cleaving Roar Sword and Shield skill does not actually provoke enemies.
The reduced cooldown for the Crossbow's Nimble Leap skill is not reflected on the hotbar after using Multi-Shot.
The Wand's Time for Punishment skill does not apply the Weaken: Curse effect.
The Spear's Gale Rush skill cannot be used when targeting an enemy slightly higher than the player.
The Co-Op Dungeon Reward Chest does not display rewards at end of dungeon. Upon opening it however, rewards will still be properly received.
Events & Missions
Guild Summon Gates are despawning prematurely at 35% health instead of 0%.
Arch Bosses spawn at the incorrect time in all regions.
Server Transfer
Early Access (EA) to Current Release (CR) world transfers are not available at this time. Players currently can only transfer from EA -> EA, CR -> CR, or CR -> EA worlds.
The first attempt to enter a server with a character after transferring regions from within a queue will fail.
The 2nd attempt will succeed.
Altered profile photos reset after transferring servers.
Rewards
Players who claimed the Winter Festival’s Cache but have not received it must completely close and restart their game.
After restarting, please allow up to 10 minutes for items to appear in-game.
Easy Anti-Cheat
If you are on a Windows PC and encounter the error “Easy Anti-Cheat (47)”, which kicks you out of THRONE AND LIBERTY and prevents logging in, please follow the steps in our Easy Anti-Cheat support article.
Combat
Friendly spells may incorrectly target party members when cursor is hovering over them instead of self-casting.
Character
Logging out while in a Dash Morph while in tight spaces will sometimes cause your character to be stuck in a wall upon logging back in.
Use the "/escape" chat command if this occurs.
Character Customization
QR Code for Easy Face Maker.
Can display a "403 Forbidden" error if the aspect ratio is not 1:1.
UI
Chat messages containing Co-Op Dungeon links are difficult to read due to black text coloring.
The shader compilation may sometimes get stuck at 0% or not progress.
To resolve this, go into the Settings and change 'Shader Preloading' to 'Low' and then restart the game.
Some textures may be corrupt if using an Intel Arc GPU.
After enabling the Intel XeSS option and changing the Shading Quality to Epic, bright flashes of light will sometimes appear on objects throughout Solisium.
Audio
Throughout your journey in Solisium you may encounter some missing voice lines from various NPCs in English. Subtitles are not impacted, so you won't be missing out on an critical details during your adventures.
We are aware of the issue and will work on updating as soon as possible.
Selecting the KR VO option will cause a Korean song to play while viewing the game credits. However, selecting any other VO language will play an instrumental song.
Gameplay Tips
We've created a Gameplay Tips support article to help with commonly misunderstood systems or mechanics.
Intentional Changes
Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.