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Support THRONE AND LIBERTY Technical Troubleshooting Game Launching and Crashing Issues
Troubleshooting Game Launching and Crashing Issues
Try the steps below if you experience game launching or crashing issues.

Game Launching Issues

Steam
Xbox
PlayStation

  1. Check the THRONE AND LIBERTY Known Issues page.

  2. Update your Windows install.

  3. Update drivers for your computer.

  4. Verify the integrity of game files.

  5. Disable non-essential software.

  6. Check the game's system requirements.

View this Steam support article for more information and troubleshooting.

  1. Check the THRONE AND LIBERTY Known Issues and Xbox Status pages.

  2. Restart the game.

  3. Power cycle your console.

  4. Test your network connection.

  5. Try using a different profile.

  6. Remove and re-add your profile.

  7. Clear the local save and resync with the Cloud.

View this Xbox support article for more information and troubleshooting.

  1. Check the THRONE AND LIBERTY Known Issues and PSN Status pages.

  2. Restart your PS5 console by pressing the PS button and selecting Power > Restart PS5.

  3. Restore your licenses.

  4. Delete the game and re-download it. If possible, try using a wired connection.

  5. Check that your PS5 console has the latest system software installed.

  6. Clear Cache and Rebuild Database using Safe Mode.

  7. Back up your data and reinstall the system software using Safe Mode.

View this PlayStation support article for more information and troubleshooting.

Game Crashing Issues

Steam
Xbox
PlayStation

  1. THRONE AND LIBERTY Known Issues page.

  2. Update your Windows install.

  3. Update drivers for your computer.

  4. Verify the integrity of game files.

  5. Disable non-essential software.

  6. Check the game's system requirements.

View this Steam support article for more information and troubleshooting.

  1. Check the THRONE AND LIBERTY Known Issues and Xbox Status pages.

  2. Restart the game.

  3. Power cycle your console.

  4. Test your network connection.

  5. Try using a different profile.

  6. Remove and re-add your profile.

  7. Clear the local save and resync with the Cloud.

View this Xbox support article for more information and troubleshooting.

  1. Check the THRONE AND LIBERTY Known Issues and PSN Status pages.

  2. Check the game has fully downloaded and installed. Highlight the game you want to check and press the Options button > Information > Download Status.

  3. Check the game is updated to the latest version. Highlight the game you want to check, press the Options button and then select Check for Update.

  4. Make sure your system software is the latest version.

  5. Play the game from the beginning, without an existing game save, to check if the game save is corrupted.

  6. Delete the game from your console. Download and reinstall the game.

  7. Back up your game data and then reset your console. Resetting your console erases all data saved on your console storage.

View this PlayStation support article for more information and troubleshooting.

If you continue to experience game launching or crashing issues, please reach out to customer support and provide details surrounding your issue.

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